Frequently Asked Questions
Q: How can signs help my business?
A: Your image and how you represent your company is one of the most important aspects of business and of how customers and prospects identify you. Most people make decisions based on the look of your business image.
Q: What if I don't know what I want?
A: You are not alone. Many people come to us with a skill or talent to produce a quality product or provide an outstanding service, yet they have absolutely no design abilities or creativity and they openly (humbly) admit it. Great! because I can't replace my radiator on my car either. We all do our parts to make the world go round'. Our part is to make your business look good! We will ask questions and provide recommendations to produce a product that "works" for you and your business.
Q: How much does it cost?
A: Naturally there is a wide variety of products making an equally wide variety of costs. Quotes are provided up front so there are no surprises! We are always happy to offer you options to meet your budget.
Q: How long will my sign last?
A: We have many levels of materials to choose from. We use some of the best materials in the industry: 3M, Avery, Gator Foam, Orajet, etc. If you only need a quick sign that will be taken down after a few weeks or months, we can make your sign in a less expensive material. If you need it to last a few years, we will make it with a better grade of material to withstand the elements for the time period you need it to last. If you need it to last 5-7 years or longer, we will go with some of the best material available on the market today and you will be able to enjoy your signage for years and years to come.
Q: How do I know if I'm going to like the design or even the finished product?
A: Clients are never surprised with the final product because we provide a full color proof of what it will look like before anything goes to final production. In most cases, we will email the proof for your approval. If a change is made, we will provide another proof to insure your satisfaction.
Q: Can I approve the sign before it's made?
A: Absolutely. Before we begin production, we require your approval of the artwork, colors, spelling, and layout. Once you are satisfied, we begin producing your sign. This way, we're both clear on what we're producing.
Q: How fast is your average job being completed?
Q: How do I submit artwork / files?
A: We work with most professional design applications including Corel Draw, Adobe Photoshop / Illustrator, etc. If we're "cutting" the lettering or logo out, we will be needing a Vector File, otherwise we can digitize (or Vectorize) the artwork you provide us in a JPEG, TIFF, PSD, GIF, etc. at an additional charge. You can email us your "print ready" or "cut ready" artwork, mail us a CD-R, CD-RW, DVD or USB flash drive or upload your file to our website. Please be sure that artwork is sent "high resolution". If you have questions concerning your artwork or need help uploading, feel free to contact us by phone or email.
Q: What resolution is acceptable for artwork submitted?
A: If sending your artwork in "real size", please send your work 150 dpi. We can also work with a one-inch-to-one-foot ratio (Example: if the art is to be 6 feet long and 4 feet tall, the submitted artwork should be 6 inches long and 4 inches tall) at 300 dpi.
Q: What is dpi?
A: Dpi is the standard of measurement for the resolution of images that describes the number of dots per inch (dpi) that are used to create an image. The higher the dpi, the higher the resolution which translates to better quality of your final product.